Privacy Policy
Last updated: 16 October 2026
Multimedia Solution Cafe ("MSC", "we", "our" or "us") respects your privacy. This policy explains how information may be collected and used when you visit our website, contact us or enquire about our services.
1. Information We May Collect
Depending on how you interact with us, information may include:
- Your name, phone number and email address.
- Event details, service requirements and messages you submit.
- Information you voluntarily share through WhatsApp or other contact channels.
- Basic technical information, such as browser type or website usage data, if analytics tools are enabled.
2. How We Use Your Information
We may use the information you provide to:
- Respond to enquiries and prepare quotations.
- Coordinate photography, videography, computer or other requested services.
- Communicate booking details and service updates.
- Maintain website security and improve our services.
- Meet applicable legal obligations.
3. Contact Forms and WhatsApp
When you submit a contact or enquiry form, the information is handled according to how that form is configured. If a form sends information to our email or a third-party service, that service may process the submitted information.
If you contact us through WhatsApp, your communication is also subject to WhatsApp's own privacy policy and terms.
4. Cookies and Analytics
Our website may use cookies or similar technologies if these features are enabled. You can manage cookies through your browser settings. If analytics or advertising tools are added, this policy should be updated to identify them and explain their use.
5. Sharing of Information
We do not intend to sell your personal information. Information may be shared with service providers when necessary to operate our website or deliver a requested service, or when required by applicable law.
6. Data Security and Retention
We take reasonable steps to protect information handled by us. However, no online transmission or storage method can be guaranteed completely secure. Information is retained only for as long as reasonably necessary for its purpose or as required by law.
7. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of information you have provided, subject to applicable law and any legitimate retention requirements.
8. Third-Party Websites
Our website may link to third-party websites or services. We are not responsible for their independent privacy practices. Please review their policies before sharing information.
9. Children's Privacy
Our website is not intended to knowingly collect personal information from children without appropriate authorization where required by law.
10. Changes to This Policy
We may update this policy as our services or practices change. The revised version will be published on this page with an updated revision date.